Reviews From East Honolulu Pool Owners
5.0 stars from 24 Google reviews. Here is what customers wrote, word for word.
- 10 of 16 reviews below mention a fast response or same-day visit
- 11 of 16 reviews below mention Paul by name
- 4 of 16 reviews below mention emergency or weekend help
- 4 of 16 reviews below mention fair or honest pricing
Kokohead pool service is the best choice you can make for your pool care. Paul was quick to respond and quickly diagnosed the problem with my salt water chlorinator. He then made sure to test and balance out my chemical levels. You will not regret calling them. Highly recommend for quick friendly service.
Paul promptly arrived at my residence within 30 minutes of my call to assist me with troubleshooting an issue. Subsequently, he replaced a part on the filter on the same day, providing exceptional service and demonstrating his professionalism. I am confident that he will be the preferred provider for all my future pool maintenance needs. His service is truly exceptional, and a five-star rating does not adequately reflect his capabilities.
My wife has been maintaining our pool for a year. Lately it keeps getting greener and greener. She kept brushing, cleaning filters, back washing and using more shock, algicide etc but all to no avail. Based on the reviews I read I called Paul of Koko Head Pool Service. He came out the same day to inspect our system. It turned out cyanuric acid was too high and our sand filter was too small. He gave us a quote in a few hours. We drained and refilled the pool. Paul came back in a couple of days to install the new filter with glass filtering media. Paul was knowledgeable, professional and friendly. The cost was reasonable. Now the wife is happy and I am happy too. 6 Stars to Paul if there is such thing.
Koko head pool service is absolutely amazing! They are professional, reliable, and know exactly what they are doing! Paul has great communication and it gives me relief to know that if I need anything he is there to help me! I highly recommend Koko Head Pool Service to anyone looking for dependable, high-quality pool maintenance!
Kokohead pool service has great communication and exceptional service! Paul shows up whenever you need him and gives fair and precise quotes! I would recommend him and his company for any pool needs!
We lived in Hawaii Kai for many years, and have a gorgeous pool in Portlock. Went through many so-called "Professional Pool Cleaners" over the years… Some were okay, a couple were good, but most ABSOLUTELY sucked. As a Commercial & Residential Property Manager, I need the BEST for my clients. KOKO HEAD POOL SERVICE has been by far SPECTACULAR when it comes to QUALITY, PUNCTUALITY, KNOWLEDGE OF VARIOUS POOL SYSTEMS, EMERGENCY FAIR PRICING &, PROFESSIONALISM. Specifically PAUL COSTELLO. He and his Crew handles many of my clients, but Paul in particular is hands down favorite of them all.
I called Koko Head Pool Service because I'm currently having problems with my pool pump and waterfall timer, and I'm considering changing pool service companies. Paul answered my call right away and offered to take a look at my pool problem immediately. He also followed up the next day. His responsiveness and reliable attitude is all I needed to make my decision using his service moving forward. He was professional, knowledgeable, answered all my questions, and gave me the confidence to trust his reliability. Thank you for caring!
Paul from Koko Head Pool Service came and quickly solved all my pool issues. I was trying to service my own pool but I didn't know what I needed, when I needed it, or how often. He had all the equipment and knowledge needed. And he is a truly nice guy too! We happily signed up for his monthly service plan.
We needed someone to come to our house for an emergency problem with our pump and the owner, Paul, came on a Sunday afternoon within 20-30 minutes of our calling him. He took care of the problem and we were good to go. Very friendly and helpful service!!
I had a great experience with Koko Head Pool Service in Hawaii Kai! I was able to reach the owner, Paul, over the weekend for a popped tile and some grout work in my pool. He came by quickly, was professional and friendly, and clearly explained everything he was doing. On top of that, he tested my water, offered to back-flow the pool, and shared some really helpful tips on general pool care. Paul went above and beyond. He's now my go-to for all pool needs. Highly recommend! Thank you, Paul!
The tech came promptly after my call and diagnosed a blown fuse. I was back up in about 15 minutes. Will definitely be using Koko Head Pool Service for my next repair.
Paul provides excellent weekly pool service, and we highly recommend Koko Head Pool Service. One example of Paul's excellent service is when he reached out during a recent rainstorm to see if we were in town. When he learned that we were out of town, he went over to pump our pool, preventing flooding on our lanai and potentially into our house. Appreciate you, Paul and team!
Koko Head pool service is a friendly and reliable company, I would definitely recommend them for any of your pool service needs!
Koko head pool service is a family owned and operated business with many years of reliable service. The team is very friendly, they have outstanding communication with quick and efficient responses to any questions, and they show up when they say they will. I would highly recommend this company for any of your pool needs.
Quick response to my inquiry... friendly service, told me to pick the cheaper option because the more expensive option was not necessary for my pool... highly recommended
Great family owned and operated business. And the service is the best!! Thank you Koko head pool service.
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