Emergency Pool Repair
Fast response when your pool needs urgent attention. Equipment failures, green pools, and emergency repairs handled quickly.
When Your Pool Cannot Wait
Some pool problems cannot wait until the next scheduled service visit. A major equipment failure, a rapidly deteriorating pool, a significant leak, or a safety hazard demands immediate attention. Koko Head Pool Service provides emergency pool repair for Hawaii Kai and East Honolulu homeowners and commercial properties when urgent issues arise.
When to Call for Emergency Service
Not every pool problem is an emergency, but some situations require fast action. Call us right away if your pool pump has completely failed and the water has no circulation, you discover a significant water leak, your pool has turned green or is rapidly deteriorating, there is an electrical issue or safety hazard near the pool, a major storm has caused damage to your pool or equipment, or your commercial pool must be shut down due to a compliance issue.
Our Emergency Response Process
When you call with an emergency, we prioritize your situation and work to get a technician to your property as quickly as possible, often within 24 hours for true urgent issues. On arrival, we assess the situation, identify the root cause, and take immediate action. If the repair can be completed on the spot, we handle it. If parts are needed or the issue requires follow-up work, we stabilize your pool to prevent further damage and schedule completion as soon as parts are available.
Common Emergency Situations
The emergencies we see most often include complete pump or motor failure, major plumbing leaks causing water loss, electrical faults tripping breakers repeatedly, pools that have gone green due to missed maintenance or equipment failure, storm damage to equipment or pool structure, and heater malfunctions creating safety concerns.
What to Do Before We Arrive
If your pool has an emergency, turn off pool equipment if you suspect an electrical issue or major leak. Do not swim in the pool if the water is discolored, has no circulation, or there is any electrical concern. If water is leaking, note where it is coming from if you can see it. Call us at 808-399-4388 and describe the situation so we can prepare accordingly.
Prevention Through Regular Maintenance
The single best way to prevent pool emergencies is consistent, professional weekly maintenance. Regular service catches equipment wear, chemistry imbalances, and developing problems before they escalate into urgent situations. Most of our long-term maintenance clients rarely experience true emergencies because we stay ahead of the issues.
Emergency Service Pricing
Emergency service pricing depends on the nature and severity of the problem. Emergency calls may carry additional fees due to priority scheduling, but we are always upfront about costs before starting any work. Call 808-399-4388 for immediate assistance.
Getting Started Is Easy
Request a Quote
Tell us about your pool and we'll provide a free, no-obligation estimate.
Schedule Service
Pick a day that works for you. We'll handle the rest.
Enjoy Your Pool
Relax knowing your pool is in expert hands.
Frequently Asked Questions
How quickly can you respond to emergencies?
We prioritize emergencies and respond as quickly as possible, often within 24 hours for true urgent situations.
Is there an extra charge for emergency service?
Emergency calls may have additional fees due to priority scheduling. We'll be upfront about costs before starting any work.
What if you can't fix it immediately?
If parts are needed, we'll stabilize the situation and schedule completion as soon as possible.
Do you offer after-hours service?
For true emergencies, call us at 808-399-4388. We'll do our best to help even outside normal business hours.
How do I know if it's a real emergency?
If your pool is unsafe, losing significant water, has no circulation, or is deteriorating rapidly, it's an emergency.
How can I prevent pool emergencies?
The best prevention is regular weekly pool maintenance. Consistent service catches equipment problems before they fail.